Important Announcement

Important Announcement

Website Hosting Multi-Domain Hosting Domain Name Registration SSL Certificates Greetings! Important:This mail contains details about branded nameserver changes thatyou and your Sub-Resellersneed to make before the7th of November, 2011. If these changes are not made, Domain Names using these branded nameservers will stop resolving post 7th November.   We have recently made improvements to our DNS Infrastructure and as part of these updates you will need to make changes to your Fully Branded Nameservers before the7th of November, 2011.   With these changes our servers are now hosted inmultiple geographically-distributed locationsand have better specifications to facilitatefaster DNS resolution.There will also be4 IP addressesassigned for each of the name servers, instead of the current set of 3. In this email, you will find informationabout the changes you need to make.   Changes for Fully Branded Nameservers: If you’re using fully branded nameservers of the typens1.domain.com, the IP addresses for these must be updated to the new ones. Please do the following Update all theChild Nameserver entries, so that each nameserver uses the corresponding new IP addresses listed in the table below Using the DNS management services for the parent domain of your child nameservers, update the A records for each child nameserver to use the new IP addresses Nameserver Partially Branded Equivalent Current IP Addresses New IP Addresses ns1.domain.com <prefix>.mercury. orderbox-dns.com 67.15.47.189 67.15.253.220 67.15.253.251 50.23.136.173 50.23.136.174 50.23.136.229 50.23.136.230 ns2.domain.com <prefix>.venus. orderbox-dns.com 74.54.56.227 74.54.56.231 74.54.56.236 50.23.75.96 50.23.75.97 50.23.75.44 50.23.75.45 ns3.domain.com <prefix>.earth. orderbox-dns.com 67.15.47.188 67.15.253.219 67.15.253.252 67.15.47.188 67.15.47.189 67.15.253.219 67.15.253.220 ns4.domain.com <prefix>.mars. orderbox-dns.com 74.52.140.82 74.52.140.83 74.52.140.84 184.173.150.57 184.173.150.58 184.173.149.221 184.173.149.222 (Note: The old IP addressesmarked in red will no longer be used)   Changes for Partially Branded Nameservers:   If you’re using only the partially branded nameservers, such as<some_prefix>.mercury.orderbox-dns.com, you do not have to do anything – we will make all the necessary changes.   Deprecation of Old IP Addresses – 7th November:   The new IP addresses are already functional, so you can make these changes immediately. The old IP addresses will be deprecated after07/11/2011, so the changes must be completed before this date. Do keep in mind thatmaking these changes is absolutely essential, because after07/11/2011, requests to the old IP addresses will not be answered andDomain Names using your branded nameservers will not resolve.   Please forward the information in this email to your Sub-Resellers, so that they too make the necessary changes to their branded nameservers.   If you have any doubts or questions about this process, please contact our support team.   Regards, Gossimer Reseller Team http://www.gossimer.com Gossimer Support Desk http://support.gossimer.com