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Archive for February 25, 2009

Domain Names | Your Visitor’s First Impression!

Do domain names require the same preparation needed for leaving a successful first impression?  If you place a lot of importance on pronouncing names correctly the first time you meet someone, then leaving your visitors impressed by your website would require special consideration of how others spell and, more importantly, remember your domain name.

Memory and spelling go hand in hand when it comes to choosing your domain name.  If you don’t want to lose a lot of visitors, you might have to consider registering more than one!  Take de.li.cio.us for example.  Not everyone can remember where to place each period, so they registered delicious.com as well.  Think of words that can be easily misspelled by simply replacing an s for a z.  I am sure that the owners of deliciouz (a shoe and accessories store in Walnut Creek, California) receive many website visits from people looking for that famous social bookmarking site.  I wonder how many clients they get that way!

Famous domain names are no exception:

Yahoo (and Yahooo)

Google (and Gooogle)

And what about whole endings that sound the same?  A really great example of this is with a media company who saw benefits in using both realize and realeyes.  If you clicked on each link you’ll notice that both domain names host the same website!

You might not have expected that numbers could be relevant, but they are!  Take woot and w00t for example!  For many keyboards, the letter o and the number 0 are right next to each other.  Google probably doesn’t mind, or doesn’t realize that someone might type G00gle a little differently.  It looks like Yahoo considered a numbered Yah00, but choose to make it into an error page.

Lastly, domain name extensions are important too!  Using those two major search engines as our examples again, you will find that Google ending in .net will be redirected to the .com website.  Yahoo, in the same context, sends you to an error page (they want you to get it right!).

You’ll notice with us that we have registered Gossimer.com, Gossimer.net, Gossimer.info, Gossimer.in (in case someone leaves out the fo in .info), and Gossimer.co.in, which redirects to Gossimer.biz.  Gossimer is all about domain names and webhosting (through Linux or Windows Plans), that is why giving access to customers, regardless of what domain name extension they use, is a priority.  With a little bit of foresight and imagination, you too can profit from anticipated spelling mistakes and confusions!

Do you need assistance with any of your Gossimer Services?

Have you wanted to receive assistance from Gossimer, but you couldn’t figure out how to get help?  Have you asked yourself, “How do I get help from Gossimer if I have a question?”  Read this message straight from the Gossimer Support Department:

Dear Clients and Customers,

There are many ways to get assistance with using Gossimer services; for the average person it may seem that telephone support is the most important way to get the information in a timely manner (and to have someone on the phone tell you how to do something can be very reassuring!).  This is especially important for resellers since the system can be very complex and intimidating to some people.

Telephone support is not always the best answer however; this is because when you call the support desk, you are asking a question and sometimes you may be given specific, detailed instructions on how to do something (or we’ll do it for you).  Then after the call you have to try to remember what and how it was done, and then you  might have to call back for assistance the very next time you need to get it done again.   You might prepare yourself for your phone call by keeping a notebook handy, but many people tend not to do that in the moment (plus the note could get lost!).

This is truly why most of our customers feel that sending an email or opening a trouble ticket in our system (at the Gossimer Support Center) is truly the best way to get assistance.  This is because there is a detailed record of the questions that were asked and the answers that were given; then there is the possibility for the customer to follow-up on a question if any other issues arise (versus having to call back to the support desk!).

In the past, our toll free telephone support desk has been inundated with mass call volume and we are sorry if any of your calls to us resulted in our voicemail picking up the call.  We strive to provide a complete support solution, and we are actively training new telephone support personnel.  We thank you for your patience and in regards to this topic, we ask you to please bear with us while we go through these growing pains.  Rest assured that we will correct any issues that appear within our telephone support system.

However, in an effort to reduce the overall call volume we receive and to allow us to answer your questions in full detail, we recommend that you use the support ticket system before calling the support telephone line.  Sales questions are also welcome on the support ticket system; if you have questions regarding any of our products, please feel free to contact us.  We are here to help with:

  • our comprehensive knowledge base. We even have it in two flavors, let us know which you like best, the first is our Support Knowledge Base and the second is Hosting Knowledge (currently being developed).
  • our support ticketing system. The fastest way to get assistance is through the Gossimer Support Center.
  • our email support.  Send us your message to support_ticket at gossimer.biz.
  • our toll free telephone support.   Call us at: 1 (888) 902 – 4678.

If you have called us in the last month and you fell through the cracks (i.e. you did not receive a returned phone call from our support staff), we are truly sorry for the inconvenience.  We are doing everything we can to ensure complete customer satisfaction, so please contact us.

Sincerely,


Support Department

mailto:Support_ticket at Gossimer.biz

If you would like to login to your Gossimer account, please visit and to manage your account orders visit http://manage.gossimer.biz/customer.  Resellers can manage their acounts at .

Widgets and Things That Go Bump in the Night!

If you’re somewhat new to this technology, then join the crowd.  Though widgets are all the rage these days, there are still a great many people who have no idea what a “widget” is.  One of our team members on the Gossimer Support Team was reflecting on this.  This is what she had to say:


True confession: I was one of those!  Yes, it’s true.  I had blogs all over the place, on every reputable site, but I had no idea what a widget was.  So I started asking friends and family.  They thought I had been at my computer too long (and that I should really “Log Out” and take a nap!).  Finally, after a great amount of research and two pots of coffee, I discovered the meaning of widget.


A widget is a gadget that is embedded somewhere, just about anywhere you like, in a blog or on a website.  It’s sort of like a hyperlink but when you click on it, you will be pleasantly surprised.  Clicking on a widget will usually take you someplace fun.  Sometimes a widget can be an embedded video, gallery, podcast, or who knows what!  New widgets are suprising me all the time!


It’s sort of like stepping onto the “Yellow Brick Road” in the virtual world of Cyberspace.  A popular widget is one that takes the clicker to a game.  We all love to play games, right?  So how about a fun little game of Super Mario?  Where do you find these crafty little devices?  Well, there are sites springing up all over the place (like tulips on a spring day!).


Widget websites and sources make the whole process fairly user friendly and normally you can simply answer a few questions about the type of widget you want and wahlah!  Just like magic, there’s the code.  After that, it’s simply a matter of copying and pasting the code into your blog or web site. Gossimer will have more blog articles on widgets in the future; this is important not only because our company offers free blogware in our Linux Hosting plans, but also because many widgets can be implemented through simple HTML code.  Stayed tuned in with us for more.

Special Promotions: .Biz, .Mobi, .Us

View This Mailer Online

Dear Customer,

The .US Promo has now been extended!

You can now get a hold of .US Domains @ $6.99 only all through March and enjoy the lowest pricing in the industry for .US Domains till the 30th of March, 2009!

Although we had announced earlier that the .US promo would end next week, thanks to the overwhelming response that we received for the promotion, we have decided to extend this promo till the end of March.  So make the most of this exclusive promotion from Gossimer and target the largest online market today!

Note:

  • The promo is applicable for the first year of registration. A two year .BIZ Domain name registration will be billed as Promotional Price + Regular Price for 1 year.
  • Renewals and Transfer-Ins will not attract this promo pricing.
  • There are no restrictions on the number of domains that can be registered within the Promo period.

We are also able to avail customers to special pricing if they would like to transfer all of their domains to Gossimer; this will allow you to consolidate your domains and be able to manage them all in one place through your Gossimer interface. If you would like more information and what pricing deal we can provide for you, visit and create a ticket with the amount of domains you would like to transfer-in.  Also, keep in mind, every domain transfered-in will have one year added to their registration period.

Best Regards,

Gossimer

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Hosting Management

We have spoken a lot about the abundance of features on our hosting packages and how we have always made a constant effort at including a lot of functionality and usability in our products.  But it becomes obvious that these functionalities and features need to be available with utmost ease, which is exactly what this message is about.

It becomes imperative to elaborate about the ease at which our all inclusive control panel empowers the management of these feature packed products and makes life easy.  You can manage each and every thing related to your hosting package through a single control panel which is easy to use and user friendly.  This ensures you don’t have to switch through different interfaces for different functionalities.

Let us have a look at a few actions that can be performed on the web hosting package from your control panel:

  • FTP Accounts: You can create, manage and access up to 100 FTP accounts and give them different permissions, which results in easier management and delegation of work.  You can also upload content online from the control panel.
  • Databases: You can manage the databases as well as the database users associated with your hosting package. Moreover, you can also backup these databases and restore them at a later point.  This helps in easier management of databases.
  • Backup Policies: Here you can add multiple backup policies for the various folders and the rotation cycle of these backup policies can be daily, weekly or monthly.  This makes sure that you never lose any important data.
  • Manage SSL: From here, you can generate and install digital certificates for your hosting packages from an easy web interface rather than punching lines and commands on the server.
  • Power  Tools: These come as free utility applications for Linux Packages. You can install/uninstall/view the various power tools that we provide to you such as blog, forums, image gallery, CMS, etc.
  • And much more…

Let us now look at the actions that can be performed on your Email Hosting package:

  • Summary: You can view a summary of the email hosting package such as no. of email boxes used/available, space used/available, mailing lists from a single window.  Here, you will also have access to the addresses of your POP, IMAP and SMTP Server, along with the URL to the web based email.
  • Create/manage Email Accounts and Mailing Lists: This can be done under the email hosting package, and you can also limit the email accounts to specific disk space.
  • Set various advanced options: You can do this to the email accounts such as with email forwards, auto responders, catchall account, etc.

Apart from the above mentioned features, you can also perform the following actions on the Web and Email Hosting packages:

  • Upgrade or Downgrade your package: You can purchase excess Bandwidth, renew your Package and purchase a dedicated IP at absolutely any point in time
  • Manage up to 500 DNS records: This comes with domain name for each package (or total DNS control).

Conclusively, we offer you these industry leading hosting solutions at a price that will meet your needs and budget perfectly.  We deliver the exact services that you expect and pay for and ensure reliability, quality and scalability and serve to be the perfect host for all your online needs.

In today’s age making a strong online presence for any business or individual is a very critical aspect, that is why you can be rest assured of a right mix of quality and price with our solutions.

Tips for Spotting Work at Home Scams

Work at home scams are all over the Internet.  With the demand of work at home jobs rising, so is the amount of scams being offered!  If you know anything about the Internet or even professional business etiquette, then most work at home scams are easy to spot.  But some are very clever and are more misleading than others.  Here are some easy tips on how you can spot a work at home scam:

  • If the advertisement for the work at home job states that you can make easy, quick money, then it is most likely a scam.  Like any job, a work at home job is going to take effort and time that you have to put into it to make any kind of reasonable profit from it.  Be very wary of any job that says that you can make thousands of dollars the first day on the job.  This is just not reasonable at all.
  • Do you do your research on any work at home company that you come across?  Simply type their name into the Google search engine and explore the first couple pages of results to see what you get.  You may get the company’s actual website (which will help you learn more about them) and you may get results for reviews on the company or forum posts from people who have worked for the company.  Look over everything that you find very carefully before you proceed to apply for the job with the company.
  • Never send a company any money before you start a job with them.  Any legitimate company will have enough funds to cover any fees that they may encounter due to your job application.  So if a job offer requires that you pay first, it is a huge sign that they will take your money and never be heard from again.
  • Be really cautious about any emails that you get that are unsolicited.  It is almost always a scam or they are asking for money.  Unless the email states that they got your name off a resume builder site or from a client reference, the best advice is to just delete the email.
  • If the job posting has bad grammar or is really vague, it could be a scam.  Most professional companies will take the time to make sure that their job advertisement is written with proper grammar and that it looks professional.  They don’t want to come across looking unintelligent so that people are scared away from applying with them.  Bad grammar and very vague job postings are another big sign that it may be a work at home scam.
  • Never wire transfer any money to a potential employer (or anybody else for that matter).  The work at home jobs that claim that all you have do to is wire transfer money to someone and in return that you will get a check in the mail are complete hoaxes!  They will take your money that you transferred and you will be left standing there with no job or money.

If you do find a work at home job that you like and want to take with a company, ask them for references if you are still unsure.  Any legitimate company will give you references for you to look at.  If you have any qualms about a work at home job, its better just not to pursue it, as most of the time a person’s intuition is correct.

RVSiteBuilder has been upgraded on Gossimer.com Server

We are proud to announce that today we have completed the following upgrades to the Solar. Gossimer.com server.  All customers currently on this server are now able to take advantage of the upgraded software.  The most obvious upgrade for our customer is the upgrade to RVSiteBuilder 3.36; with this upgrade we move forward into a new era in the realm of website builder technology.  Enabling a more sophisticated website is now possible (while still ensuring that it is easy to create and maintain!) through the website admin point of view.  Several new components have been added:

  • “Current Newsletter” component is now available. It enables website visitors to subscribe to the newsletter list, and website owners to send email to the subscribers by logging-in as admin on their website interface.  It does not send the newsletter in bulk to the list, but queues the  subscribers and sends the newsletter through email periodically until finished.
  • “The Blog” component is now available. It provides the user an easy way to maintain an online diary, weblog or even a complete homepage.
  • New “Step5″ Interface. The Step5 interface has been changed using latest AJAX technology (allowing you to configure and create websites easier!).

New Step5 Interface Snapshot

  • Shortcut menu and help now. Each menu (or shortcut) now contains a shortcut menu, screenshots and flash tutorials to guide the end-user to use the RVSiteBuilder in such a way as to enable the user to add youtube videos, create DIY templates etc.

Website Builder, Perfect online sitebuilder / RVSiteBuilder shortcut Screenshot

  • With this released, there has been a new navigation system integrated. It will automatically show you the most suitable color scheme on the navigator.  No more funky color schemes; now you can automatically ensure it has a matching scheme.
  • And now for the best item of all, we have added an additional 15 website templates, there are, 3 new Blog templates, two templates for Internet Service designs, five Computer and Technology related designs and two in the Gifts and Collectibles category.  We are now able to offer our customers 600 built in website templates to choose from, enabling our customers to ensure they have a unique website.

If you are interested in having this updated sitebuilder, it is only being offered at Gossimer.com (and our Gossimer.Biz site also has a full featured SiteBuilder).  Click here if you would like the RVSiteBuilder on your advanced webhosting account.

Get your .Biz Domain at only $4.99 per year!

Dear Customer,

Make the most of our exclusive .BIZ Promo where you can avail of .BIZ Domains @ $4.99 only!

.BIZ is one of the fastest growing gTLDs in the market today and essential for online corporates looking for an effective business extention. Enable your business to be instantly recognized on the Internet with this fresh, new alternative to the .COM. Make the most of this promo today!

Note:

  • The promo is applicable for the first year of registration.  A two year .BIZ Domain name registration will be billed as Promotional Price + Regular Price for 1 year.
  • Renewals and Transfer-Ins will not attract this promo pricing.
  • There are no restrictions on the number of domains that can be registered within the Promo period.

Other current sales:

  • .mobi currently only $7.99 and .us domains are only $6.99

Best Regards,

Gossimer

How Blogging gives Small Businesses a Competitive Edge

How Blogging gives Small Businesses a Competitive Edge by David C Skul

Blogging produced a revolution in the business of online marketing. While blogging is a great Web 2.0 marketing tool for any business, it has become, especially for new, shoestring budget start-ups, a vital means to getting website traffic.

The following are ways blogging has helped level the playing field between well established, corporate giants and small businesses just starting out.

Setting up a Blog is Fast, Free & Easy

There was a time when setting up a business online wasn’t free. Many businesses were at the mercy of the technologically savvy — the “gurus” who knew design. Then the concept of “free” became synonymous with blogging. Now, it’s incomprehensible to think otherwise.

For startup businesses, blogs provide a great alternative to quickly and affordably setting up an online presence. There’s no technical knowledge required other than basic internet skills.

With so many blog building tools and software freely available, creating a blog is faster and easier than setting up a web site. There’s no need to send yourself, or staff, to expensive training programs or seminars. Once you’ve decided which software and tools you’d like to use, it will usually take less than ten minutes to beup and running.

Maintaining a Blog is Fast, Free & Easy

Content is good but unique content is the key to your success. Carefully crafting timely and relevant information potential customers can identify with is essential.

If you’re passionate about your business, you shouldn’t have trouble creating the content your blog needs to keep rolling. On the other hand, the excitement of launching a blog can give way to dread as a small business owner realizes that a blog, by nature, isn’t static.

Planning ahead with an editorial outline will greatly reduce the stress of trying to figure out what content to post next. It doesn’t take a lot of content to be successful. It just takes consistent effort.

Marketing a Blog is Fast, Free & Easy

If done correctly, publishing your ideas, articles, sales pitches and assorted web page links on your blog can be just as effective as advertising anywhere else online only without the excessive costs. A blog is real time, which means you can communicate with your customers and your customers can communicate with you 24/7.

The upside to blogs is that they’re fast, easy, and free. The downside to blogs is that…they’re fast, easy and free. Blogging removes the technological barriers to small businesses. But, it also requires a small business to focus on content.

If you would like to read other articles and watch videos on topics like this one, you can join us at . We have tons of resources on Social Network Marketing written by David C Skul CEO and Frank J Klein CIO. You can also sign up to get information in you email in box weekly at the site as well.

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